FAQ

No. Heraeus offers a broad array of attractive precious metal bars for the four most important precious metals, gold, silver, platinum and palladium. For reasons of capacity, however, we do not sell directly to private customers, but instead market these bars through many banks, savings banks and leading precious metal dealers in Germany, Austria, and Switzerland.

No. Generally, only the cast gold bars from Heraeus (100 g, 250, g, 500 g, and 1,000 g) have an imprinted serial number. To be sure, some older bars deviate from this and do not have a serial number. Smaller bars weighing between 1 g and 50 g do not have serial numbers.

Heraeus silver bars do not have a serial number at all.

The purchase of precious metals is a question of trust. That is why one should only buy from established dealers. They guarantee the purity of precious metals purchased from them. There are no special certificates for investment bars from Heraeus. Of course, there are gold Kinebars, obtainable in weights up to 20 g, shrink wrapped with a card about the size of a bank card, which is imprinted with a confirmation of authenticity.